Krista Reinhardt-Ruprecht, a play and art therapist in Lafayette, Colorado, reached out to me when she was considering rebranding her business. She had started her private practice, Big Dog Little Dog Healing Arts, a couple years earlier, and since then, had gotten clearer about how she wanted her business to grow in the future.Read More
It’s no secret that psychotherapy private practice owners, as well as other helpers and healers, are not usually fans of marketing themselves. Marketing your private practice can feel slimy, confusing, and daunting, especially when you’re first starting out.
In this blog post, I’m going to explain three simple steps that will not only reframe your concept of marketing, but also help make your marketing efforts streamlined and easy.Read More
SEO stands for Search Engine Optimization, and basically, it's the practice of optimizing your website to show up in search results (ideally at the top of the list).
Why does it matter if you show up in search results? Because the higher you appear in a search result list, the less work you have to do to get people onto your private practice's website.Read More
So you have a new website. Awesome! Now what?
Now it's time to put it to work.
A website is only as good as its' ability to convert visitors into prospective clients, no matter how pretty it is (and I'm a fan of pretty websites).
So. First thing's first. Your website needs traffic to be useful (traffic is the amount of people that visit your website). Just like a candle shop needs people walking through it to make sales, your website needs people visiting to get clients.
I know it may seem like everyone in the world can see your website, but unless you tell folks about it, your traffic is going to be reminiscent of a country road.
I want your website to have prime internet real-estate, so here are four things you can do today to boost your website traffic:
- Make sure you have basic SEO set up. Business and site descriptions go a long way.
- Blog consistently & share to social media. Okay, this is an ongoing thing, but if you have existing blog posts that you haven't shared in a while, share away!
- Put your website URL on your social profiles. Don't hide your website away. Keep it front and center so people know where to learn more.
- Guest blog & include your URL in your bio. Writing as a guest on someone's blog is a great way to boost your site traffic, especially if the blog gets more traffic than your website.
Generating traffic is great, but most therapists miss the most crucial key to using their website to grow their practices:
Once people are on your site, it's your job to give them a chance to stay connected. And the best way to stay connected is by opting in to your email list.
Keeping a list of people who are interested in learning more from you not only increases your ability to help a larger number of people, it gives you an automatic list of potential clients.
The best way to invite people onto your list is by offering a freebie (or opt-in offer) for joining your list. Your freebie should be relevant to your practice and niche, and should be relatively easy to digest and actionable.
For instance, if you specialize in High Functioning Anxiety, and you know your ideal client doesn't have a lot of time on her hands, you could create a freebie such as a five-minute meditation to reduce anxiety.
After you create the meditation, you would create an opt-in form on your website that encourages folks to join your list to receive the meditation.
Using a list management service like Mailchimp or ConvertKit will help you automate this process so that your freebie gets delivered automatically, as soon as someone opts in to your list. (Hello, ease!)
Now, of course we want to make sure your subscribers (list members) stay on your list, so sticking to a communication schedule is really helpful. Communicating with your list on a regular basis with blog post updates, additional resources, and helpful anecdotes or stories are all great ways to build relationships and trust - before your prospective clients even walk through your door.
Building a list is about building your community. It's about helping more people - people who may not be able to work with you right now.
Most of all, building an email list is about building relationships. Therapy and coaching are all about the relationship, and it's hard for folks to know whether or not they want to work with you if they don't know what the relationship will be like. The best way for them to know is to feel it.
Yes, we can build relationships through social media, but the followings we build there rest on algorithms that can change at any time.
When you have an email list, you can communicate with your community anytime. Plus, I know I usually spend more time reading a resource-filled email than I do a social media post. So if you've got something important to say, it's best to say it in an environment where people are likely to listen.
Bottom line: if you want your website to help your practice grow, it has to do three things:
- Connect. Your website should be designed to connect with your ideal clients.
- Hold. Your website should be a resource that holds space for your ideal client's current struggles and concerns.
- Transform. Your website should transform visitors into prospective clients, and it can do this if you set up an email list.
If you're ready to get started, and you want to use my favorite list management service, ConvertKit, sign up for my newsletter to get my free e-course that walks you through integrating your Squarespace website with ConvertKit.
I know list building can seem daunting at first, but it really is the best way to connect with your website visitors in a meaningful way.
There's more to be explored on the topic of list building, so leave a comment to let me know what questions you still have about building an email list!
If you have an email list, or you want to start building one, I can't recommend ConvertKit enough. I'd hate for you to be deterred from using such an awesome service because it doesn't directly integrate with Squarespace, so do yourself a favor and check out my free course.Read More
If you own a private practice, you've probably heard about the importance of blogging to grow your business. But how do you get started with blogging for your business?Read More
What is a brand? If the answer to this question alludes you, don’t worry. You’re not alone. When I was training to be a therapist, the last thing I was thinking about was branding - mostly because I had no idea what branding was.Read More
When I ventured into business ownership, the idea of marketing made me sick to my stomach. I thought, “I’m fine with all other aspects of running a business, but if someone else could do this whole marketing thing, that would be greeeaaat.”Read More
Is a website really that important? Can't I just use my Facebook page or Psychology Today profile to grow my practice?
A website is paramount if you own a business, which you do. While Facebook, Psychology Today, and other similar platforms are important pieces of your online presence, they should never substitute a website.
Think of your social media and networking profiles as booths at a farmer's market. They can help you gain exposure and foot traffic, but you don't own the booth, and ultimately, the visitors belong to the farmer's market, leaving you with little influence.
What website building platform do you use?
I design websites exclusively on Squarespace. I do this for a few reasons:
- Squarespace sites are among the best performing in terms of SEO (Search Engine Optimization), which means when people search for counselors in their area, your website will show up toward the top of the list.
- A Squarespace account includes everything you'll need to run a secure website, all in one place (including 24/7 tech support).
- The backend of any Squarespace site is extremely user friendly. I'm all about designing you a site that makes you feel empowered, not helpless. When I finish my design, I want you to feel confident in making changes/additions as your business grows so you don't feel like you have to hire someone anytime you want something changed.
Do you design logos?
Yes, I design graphic logos. I do not design hand-drawn logos at this time.
Will you write the words on my website, or will that be up to me?
I will write all the words on your website (this is known as "copy") based on your answers to my questionnaires. I'll translate the most important information into simple, concise language that connects with your specific clientele.
What's the process like to work with you?
First, let me know you're interested by applying here. I will return your inquiry within one business day with any additional questions I have about your project. Then, I'll send you a proposal with detailed information and price options to choose from. Once you select your package options, we'll sign some paperwork and get started!
Standard projects (brand development, copy, and website design) are usually complete in one - two months, but our timeline will depend on the size and scope of your project, and how quickly I receive feedback and information from you. The first 2-4 weeks will be spent gaining clarity on your brand; we'll talk about your goals, your practice, and your ideal clients. The remaining time will be spent designing the right website for you. Throughout the process, we'll stay connected via email to make sure everything is coming together in the way you envisioned.
Every project ends with a Tutorial Call, where I walk you through the backend of your website and make sure you feel confident in managing your site on your own.
Do you only work with therapists?
Nope! I work with all types of helping professionals; coaches, healers, teachers, etc. If you're wondering if we'd be a good fit, apply here and I'll get back to you.
If you're searching for a more easeful and empowered way to grow your private practice, download my free guide to growing your practice on autopilot. In it, I outline the simple 3-step system to expand your reach and connect with hundreds of clients, even when you're not working.Read More